Frequently Asked Questions
Short, honest answers to the questions we hear every day.
How do I book a tour?
Browse the tour pages, pick a date and get in touch by email. We confirm within a few hours with pickup details.
Do you offer private tours?
Yes. Every group tour we run can be booked privately for couples, families or small groups.
What languages do your guides speak?
All core guides speak English. Turkish, French and German guides are available on request in most destinations.
Is hotel pickup included?
Yes, in all city-center tours. For remote regions we agree on a convenient meeting point.
What is your cancellation policy?
Free cancellation up to 48 hours before the tour. Within 48 hours, a 50% fee applies.
Are tours suitable for children?
Most of our tours are family-friendly. Adventure tours have age minimums listed on each page.